Courier Terms and Conditions

D5Courier Courier Signup

Become an Independant Contractor for D5Courier!
 
 

 

     Minimum $7 paid per delivery!
     Turn on your availability whenever you'd like to be available for Jobs
     Complete jobs in Kamloops and area, earn extra for RUSH jobs.
     Discover your city and earn extra money!

 

Get paid monthly, with payments sent to you on the 1st of every month for the prior months jobs!

 

Requirements:

Late model vehicle in great running order

Android 6.0+ / Iphone 8 or newer smartphone with minimum 2Gb Data

WCB coverage with POP

Optional TDG Registration with WHMIS training

Minimum 1 year driving with Class 5 license

Clean Driving Record, and Clean Background Check

 

Note: we are only hiring and onboarding new drivers as our order volume increases, drivers are hired based on order of when we received the applications. So sometimes you may not hear from us until we get to your application in the order. Stay tight and you will hear from us soon as we keep growing and scaling.

 

How to use our app and start working once you're approved for driving with D5Courier:

1. You will be notified via e-mail that you've been approved to drive for D5Courier.  In the e-mail will be a link to download the driver app.. 

2. Download the driver app, setup your password, and log in using your email and password.

3. Click on the top left "accordion" button,  and switch on your availability.  It will turn green.

4. Have yourself available for jobs, preferrably between 8 am to 6 pm, Monday to Friday.

5. Our dispatch will assign you orders based on your location and route. Pickup, deliver and earn on your own time!

 

 

D5Courier — Courier/Driver Independent Contractor Agreement

Effective Date: When the courier account is approved/activated by D5Courier or when the Contractor first accepts a job in the app (whichever occurs first).

By applying for a courier account, completing onboarding, or using the D5Courier driver app, you acknowledge and agree to this Agreement and all policies referenced herein.

1. Relationship of the Parties

1.1 Independent Contractor. Contractor is an independent contractor, not an employee, partner, joint venturer, agent, or franchisee of D5Courier. No employment, overtime, vacation, pension, EI, CPP, workers’ compensation (except as Contractor independently maintains), or other employee benefits are provided.

1.2 No Authority. Contractor has no authority to bind D5Courier, make representations, or incur obligations on its behalf.

1.3 Right to Work Elsewhere. Contractor may perform services for others, provided Contractor fully complies with this Agreement (including confidentiality and non-solicitation) and does not misuse D5Courier Confidential Information.

2. Services; Acceptance of Jobs

2.1 On-Demand Services. Contractor may make themselves available through the D5Courier app to accept delivery jobs in Kamloops and surrounding areas.

2.2 Discretion. D5Courier is not obligated to offer any minimum number of jobs; Contractor is not obligated to accept a job unless already accepted in-app. Once accepted, Contractor must complete the job safely and in accordance with this Agreement and D5Courier policies.

2.3 Compliance with Customer T&Cs. Contractor must comply with D5Courier’s current Customer Terms & Conditions (including sections on dangerous goods, prohibited items, POD, privacy, and claims timing) to the extent they govern the handling of shipments.

3. Standards of Conduct & Safety

3.1 Professionalism. Courteous conduct; no coarse/abusive language; appropriate attire; respect for customers and the public.

3.2 Safe Operation. Strict compliance with all laws (highway traffic, parking, handheld device restrictions), posted signs, and speed limits; no impaired or distracted driving; vehicle must be in safe, roadworthy condition.

3.3 Package Care. Keep packages secure from damage, pilferage, and theft; do not open packages; if in doubt, contact dispatch immediately.

3.4 Instructions. Follow lawful dispatch instructions; update order status and upload POD (signatures, photos, notes) in the app in real time.

3.5 Harassment & Discrimination. Zero tolerance consistent with applicable laws and D5Courier policy.

4. Equipment & Technology

4.1 Vehicle & Device. Contractor supplies and maintains, at their cost: (i) a late-model, roadworthy vehicle suitable for courier use; (ii) a compatible smartphone (Android 6.0+/iPhone 8+ with adequate data).

4.2 App & GPS. Contractor consents to the use of GPS/location, time stamps, and telematics while on a job for routing, safety, POD, compliance, and payment purposes.

4.3 PPE & Supplies. Contractor supplies PPE (as required), secure containers, phone mounts, chargers, etc.

5. Licenses, Registrations & Background

5.1 Driver’s License & Record. Minimum Class 5, one (1) year licensed experience, and a clean abstract; promptly provide abstracts upon request and notify D5Courier of any suspension, collision, or citation within 24 hours.

5.2 WorkSafeBC (WCB). Contractor shall maintain WorkSafeBC coverage and provide Proof of Coverage (POP) upon request. If coverage lapses, Contractor indemnifies D5Courier for any assessments, penalties, or claims.

5.3 Criminal Background Check. Required initial and periodic checks; continued engagement is contingent on satisfactory results.

5.4 TDG/WHMIS. If handling dangerous goods (see Section 7), Contractor must hold current TDG training/certification and WHMIS, and provide evidence on request.

6. Fees, Invoicing & Payment

6.1 Rate Structure. Unless otherwise agreed in writing, D5Courier pays a minimum of $7.00 per completed delivery and 50%–80% of the invoice amount before taxes, depending on service level, job type (e.g., RUSH), zones, and current pricing schedules. Rates and modifiers may be updated prospectively on notice.

6.2 Monthly Cycle. Payments are made by e-transfer on the 1st of each month for jobs completed in the prior month, subject to receipt of all required documentation (PODs, notes, photos) and any valid set-offs under Section 6.4.

6.3 Information Accuracy. Contractor is responsible for accurate entry of addresses, weights, pieces, and POD. Misstated data may result in re-rating and payment adjustments.

6.4 Set-Off & Chargebacks. D5Courier may deduct or set off amounts due to: (i) customer chargebacks/refunds resulting from Contractor error, late delivery without excuse, misdelivery, loss, theft, or damage; (ii) fines/penalties caused by Contractor non-compliance; (iii) advances/overpayments; (iv) failure to submit required POD or app updates. D5Courier will provide a statement describing any set-off.

6.5 Taxes. Contractor is solely responsible for all taxes (income tax, GST/PST/HST as applicable), filings, and remittances; D5Courier does not withhold or remit on Contractor’s behalf.

7. Dangerous Goods & Prohibited Items

7.1 Acceptance Only with Prior Written Approval. Contractor shall not accept dangerous goods unless the specific job is expressly authorized by D5Courier in writing in advance and Contractor holds and follows valid TDG training/certification and job instructions.

7.2 Compliance. Contractor must comply with all TDG/WHMIS and other laws, including classification, packaging, marking, labeling, documentation, vehicle placarding (if applicable), and emergency response information.

7.3 Prohibited/Restricted Articles. Contractor shall not transport items prohibited by D5Courier policy or law. Items requiring pre-approval may be carried only when the job is clearly designated and authorized by dispatch.

7.4 Indemnity for Violations. Contractor assumes all risk and shall indemnify D5Courier for any loss, claim, fine, penalty, or damage arising from Contractor’s breach of this Section 7.

8. Privacy, Data & Confidentiality

8.1 Confidential Information. “Confidential Information” includes all non-public information about D5Courier, its customers, pricing, routes, technology, and business methods. Contractor shall not disclose, use, or retain Confidential Information except to perform jobs and shall return or securely destroy it upon request or termination.

8.2 Customer Data. Personal information (names, addresses, phone numbers, signatures, photos) may be used only to perform the delivery and must be safeguarded. No screenshots or off-app copies unless required for POD and authorized.

8.3 Privacy Compliance. Handle personal information in accordance with applicable privacy laws. No sale or unauthorized sharing of personal information.

8.4 Survival. Confidentiality and data obligations survive termination indefinitely.

9. Brand, App & IP

9.1 License. D5Courier grants a limited, revocable, non-exclusive license to use its app and brand solely to perform jobs.

9.2 Ownership. All app/software, logos, and materials are owned by D5Courier. No reverse engineering, scraping, or misuse.

9.3 Photos/POD. Photos and POD data captured for jobs are D5Courier property.

10. Insurance & Risk Allocation

10.1 Auto Insurance. Contractor shall maintain valid automobile insurance permitting courier/commercial use, including Bodily Injury and Property Damage at not less than the minimum limits required by law (and higher if required by D5Courier or a shipper). Proof of insurance must be provided upon request and upon renewal.

10.2 Loss/Damage Caused by Contractor. To the extent a shipment is lost, stolen, or damaged due to Contractor’s negligence, willful misconduct, or policy breach, D5Courier may recover its resulting costs (including customer refunds, declared value payouts up to policy limits, and administrative costs) by set-off under Section 6.4.

10.3 No Coverage for Contractor’s Vehicle. Contractor understands D5Courier’s insurance, if any, does not provide comprehensive or collision coverage for Contractor’s vehicle.

11. Non-Solicitation; No Promotions

11.1 No Solicitation. During the term and for 12 months thereafter, Contractor shall not directly solicit deliveries from, or attempt to divert, any D5Courier customer for services competitive with D5Courier, where Contractor became known to the customer through D5Courier.

11.2 No Promotions. Contractor shall not promote competitors to D5Courier customers while performing jobs.

12. Records, Audits & Inspections

12.1 Records. Contractor shall maintain accurate job and mileage records, TDG/WHMIS certifications, WorkSafeBC POP, insurance, and driver abstracts and produce them on request.

12.2 Inspection. D5Courier may conduct operational audits (including app data review) to verify compliance.

13. Term; Suspension; Termination

13.1 At-Will. Either party may terminate this Agreement without cause on 14 days’ written notice.

13.2 Immediate Termination for Cause. D5Courier may suspend or terminate immediately for: safety violations; impaired or distracted driving; violence/harassment; fraud or dishonesty; theft/misdelivery; privacy/confidentiality breach; falsified POD; loss of license/insurance/WorkSafeBC; dangerous goods breach; repeated late/missed deliveries; or other material breach.

13.3 Effect of Termination. Contractor shall promptly return or delete D5Courier property/data and cease holding out any association. Accrued payment obligations and set-off rights survive.

14. Dispute Resolution; Governing Law

14.1 Law & Venue. This Agreement is governed by the laws of British Columbia and Canada. All disputes shall be brought exclusively in the courts of British Columbia in the judicial district where D5Courier has its principal place of business.

14.2 Injunctive Relief. Breach of confidentiality or non-solicitation may cause irreparable harm; D5Courier may seek injunctive relief in addition to other remedies.

15. Updates; Electronic Acceptance

15.1 Policy & Terms Updates. D5Courier may update policies and this Agreement prospectively by posting or notifying through the app or email. Continued use of the app or performance of jobs after notice constitutes acceptance.

15.2 Electronic Consent. Approval/activation of a courier account, clicking “I agree,” or accepting/performing a job in the app constitutes electronic acceptance of this Agreement with the same force and effect as a signed original.

16. General

16.1 Entire Agreement. This is the entire agreement and supersedes prior understandings.

16.2 Severability. If any provision is invalid, it shall be modified to the minimum extent necessary; the remainder remains in effect.

16.3 Survival. Sections 5.2, 6.4, 7–11, 13.3, 14–16 survive termination.

16.4 Assignment. Contractor may not assign or subcontract without D5Courier’s prior written consent; D5Courier may assign to an affiliate or successor.

16.5 Notices. Notices via email or in-app to the addresses on file are effective.

Schedule A — Operational Rules (incorporated by reference)

  1. Availability: Toggle availability in the app; typical high-demand hours are Mon–Fri 8:00–18:00 (not mandatory).
  2. POD: Obtain recipient name/signature when available; if unavailable, follow “leave-safe/photo/notes” policy. Always photograph the package at the delivery point in accordance with policy and law.
  3. Returns/Undeliverables: If delivery cannot be completed, contact dispatch immediately and follow instructions (e.g., return to sender, hold, reattempt).
  4. Prohibited Stops: No unauthorized opening, repackaging, or substitutions.
  5. Dangerous Goods: Only when job is pre-approved in writing; carry required TDG documents; follow packaging/segregation rules; no smoking/ignition sources near DG.
  6. Incidents: Report collisions, spills, theft, or customer complaints to dispatch immediately and in writing within 24 hours with photos and details.
  7. Appearance & Vehicle: Presentable attire; vehicle clean and presentable; no offensive decals or signage.
  8. Data Security: Lock screen enabled; no sharing customer info via text/social media; use app only.
  9. Parking & Fines: Contractor is responsible for parking or traffic fines.